Work with us

Positions Vacant

Head of Digital Marketing & Communications

Based in Sydney or Melbourne

ABOUT THE ROLE

We’re looking for someone to take on a hands-on Senior Leadership position in our fun, passionate and supportive team. You must have a strong digital marketing and communications background (we’re open to any industry, not just NFP) with a deep belief in our fundamental principles of human dignity and empowerment, a commercial mind, and a knack for getting creative within a set of constraints. You must also be able to move seamlessly between leading, managing, and “doing”.

This is an exciting opportunity to work with an established brand with a much-loved history of precise communications and language use, plus a small but extremely loyal community of advocates – with plenty of room for you to inject your ideas for growth and innovation.

You will be instrumental in helping end world hunger through the education and empowerment of women in the world’s poorest countries.

SPECIFICALLY, YOU WILL HAVE PROVEN EXPERIENCE:

  • Developing and delivering the digital marketing and communications strategy as well as fundraising and awareness campaigns
  • Build our awareness, acquisition, retention and fundraising targets set out in the strategic plan and KPIs
  • Build on the established communications and collateral, and develop and implement a variety of communications strategies and plans
  • Roll out a newly approved brand articulation piece to lift our digital marketing and communications to the next level
  • Develop investor journeys, refresh the website, create a suite of resources for other teams and our boards, and more – all with the goal of investor retention and acquisition, and so our community is delighted by their experience of engaging with us
  • Lead, develop and inspire 2 direct reports and as a senior member of the team you will be a role model for all team members.
  • Manage and amplify of the impact of our marketing budget and services provided in kind by our pro bono partners.
  • Work closely, including attendance to board meeting with National Board, CEO and other Senior Leadership members,

OTHER IMPORTANT THINGS TO KNOW:

  • Preference is for the role to be located in Sydney; however, we do have offices in both Sydney and Melbourne
  • Flexible to candidate’s preference for working 4 or 5 days per week with a mix of WFH & Office days
  • Salary of $110k +super (pro-rated if working less than 5 days p/week). As an employee of a NFP organisation you are entitled to receive Fringe Benefits Tax benefits.
  • Attractive Parental leave scheme
  • Grow with us, we have a strong learning and development focus
  • Future opportunities for international travel to immerse yourself in our work

The Hunger Project’s mission is to end chronic, persistent hunger. Learn more about our vision, principles, what we do and our results: www.thp.org.au

See the full position description including desired skills and experience.

Database Manager

  • Newly created position with a fun, passionate and supportive team
  • Opportunity to do what you love whilst empowering woman and contributing to the end of hunger
  • Flexible work arrangements with a mix of WFH & office days (CBD location), choose Full Time (5 days p/w) or 0.8FTE (4 days p/w, salary pro rated)
  • Grow with us, we have a strong learning and development focus

ABOUT THE HUNGER PROJECT

The Hunger Project is a global, non-religious, non-profit organisation working to end world hunger by 2030. We believe that hunger can end, and ours is the generation that can eliminate it once and for all. In Africa, South Asia and Latin America, The Hunger Project empowers people to lead lives of self- reliance, meet their own basic needs and build better futures for their children. We believe people who currently live in poverty are not the problem – they are the solution. We don’t see 815 million mouths to feed, we see 815 million human beings who are enterprising and resilient. Our work is to unlock their leadership, creativity and capacity so that they can be the key to ending their own hunger. Our programs provide training and services to village partners covering health, education and adult literacy, nutrition, improved farming techniques and food security, microfinance loans, water and sanitation and HIV/AIDS prevention.

ROLE & RESPONSIBILITIES

The role of Database Manager has direct responsibility for the operational and developmental management of the organisation’s CRM. You will ensure the data is up to date, complete and clean by managing the ongoing administration and maintenance of the database. Further, the role plays a pivotal part in ensuring the CRM (and subsequent integrated software’s) are fully utilised and leveraged by providing training for all staff on current and new features.

As technology and our organisational needs grow, you will lead the ongoing process of systems improvement and development including research, proposal, implementation and training of the new system features and/or programs, integrations etc.

Working closely with the Fundraising, Finance and Communications teams you will provide support as required around data aggregation and report creation, campaign data as it relates to the database and investor journey processes.

THE CORE RESPONSIBILITIES OF THE ROLE CAN BE BROKEN DOWN INTO THE FOLLOWING AREAS:

Operational

  • Day to day management of the Raiser’s Edge (RE) database
  • Maintain and support organisational and user dashboards
  • Ensure quality of data in RE, enabling THPA to fully leverage the value of the system
  • Champion the organisation’s effective use of RE including staff training and developing protocols and procedures, including training manuals
  • Support the Fundraising & Finance teams with data management, analysis and prospect exploration
  • Assist in the creation of, and report on, the investor journey enabling Fundraisers to utilise the system for the effective management of investors.
  • Capture and report on investor insights, patterns and trends to assist in guiding the Fundraisers’ investor strategy
  • Manage pipeline in RE and produce fundraising reports for management and the Board
  • Support the Communications & Fundraising teams with the creation of market segmented investor lists for specific campaigns or investor reporting etc.
  • Support onboarding of Community investors with further automation of elements of the investor journey

System Development

  • Assist with new report, query and/or dashboard creation and set up
  • Lead the management of data alignment and synchronisation across various systems which integrate with RE (e.g. MailChimp, Funraisin)
  • Keep abreast of changes, software/feature development releases and proposed schedules in RE functionality to determine their viability for THPA
  • Support future changes to the THPA operating plan and reporting structures
  • Create automated workflow where required, e.g. throughout the investors’ journey

SKILLS & EXPERIENCE

  • 3+ years Raiser’s Edge experience and fundamental understanding of the program
  • Highly developed foundational tech/software knowledge which allows you to quickly learn and/or understand the functionality of new programs
  • Ability to redefine challenges to identify alternative strategies and solutions
  • Extensive knowledge and experience with Microsoft Office programs
  • MailChimp knowledge and skills are preferable
  • Excellent communication skills and the ability to explain technology and complex processes in an easy to follow, comprehendible manner
  • Excellent written communication skills, attuned to the creation of clear and concise training manuals and protocols
  • Highly organised with a strong attention to detail and project management
  • Excellent at work flow prioritisation, specifically for process creation and the implementation of software
  • Experience training team members on software, programs and applications
  • Highly developed interpersonal skills, with the ability to manage task responsibility and prioritisation with various stakeholders

ABOUT YOU

  • Love of process and design thinking, you’re solutions focused
  • You lead with an entrepreneurial approach, you’re a strategic and creative thinker
  • You’re a proactive, motivated self-starter who loves to take initiative
  • You’re enthusiastic, energetic, personable and adaptable
  • Show up with a growth mindset; desire to grow, develop and unleash your leadership potential
  • You’re a true team player and also have the ability to work autonomously
  • Display a professionalism in your attitude, workflow prioritisation and ability to meet deadlines
  • You love handling a variety of different projects at the same time and can remain nimble
  • Proactive, values driven, resilient and honest person
  • Strong ability to perform under pressure and meet deadlines
  • Passionate about being part of a global movement of people working together to end world hunger

Partnerships Manager

A great opportunity to do what you love whilst empowering women and contributing to the end of hunger!

  • Newly created position with a fun, passionate and supportive team
  • Flexible work arrangements with a mix of WFH & office days (CBD location), choose Full Time (5 days p/w) or 0.8FTE (4 days p/w, salary pro rated)
  • Grow with us, we have a strong learning and development focus
  • Work with our established portfolio of incredible retail, corporate and entrepreneurial partners

ABOUT THE HUNGER PROJECT

The Hunger Project is a global, non-religious, non-profit organisation working to end world hunger by 2030. We believe that hunger can end, and ours is the generation that can eliminate it once and for all. In Africa, South Asia and Latin America, The Hunger Project empowers people to lead lives of self- reliance, meet their own basic needs and build better futures for their children. We believe people who currently live in poverty are not the problem – they are the solution. We don’t see 815 million mouths to feed, we see 815 million human beings who are enterprising and resilient. Our work is to unlock their leadership, creativity and capacity so that they can be the key to ending their own hunger. Our programs provide training and services to village partners covering health, education and adult literacy, nutrition, improved farming techniques and food security, microfinance loans, water and sanitation and HIV/AIDS prevention.

ABOUT THE ROLE

In this exciting new role, you will have primary responsibility to meet revenue and non-revenue related targets across different sectors and industries. You will support the Head of Partnerships in the growth and management of our partnerships portfolio, which includes corporate partnerships, consumer facing brands and SMEs.

This role reports to the Head of Partnerships and works closely with the Partnerships Marketing Manager to achieve our strategic plan and goals by diversifying and maximising our revenue sources. You will be instrumental in the creation and launch of partnerships campaigns, the development of standard and bespoke partnerships programs, and the overall growth of our portfolio.

You will ensure stewardship and retention of existing partners through connection and engagement whilst building on our success to date with women-led businesses by increasing the number of our partnerships and opportunities.

The core responsibilities of the role can be broken down into the following areas:

  • Nurture, grow and manage a portfolio of partners to support the Head of Partnerships and meet fundraising targets​
  • Business development; identify and solicit new partners and corporates for growth and expansion​ in various sectors and industries
  • Work with the Grants Management Team to create proposals and reports and to draft agreements
  • Ensure that all partners receive invoices and receipts in a timely manner
  • Raise the profile of THPA Partners and thereby THPA via supporting marketing collateral​
  • Work with Head of Partnerships to organise and manage events, workshops and other opportunities for partners to collaborate and connect
  • Work with Head of Partnerships to create long term plans for each partner​ and corporate
  • Work with Head of Partnerships to create partnerships programs (standard and bespoke), packages, brand metrics, marketing tools and templates for existing and new partners and corporates
  • Ensure best practice of partnership stewardship that supports the reputation and brand of THPA
  • Leverage the organisation’s systems i.e. Raiser’s Edge, SharePoint and Asana to their greatest capacity and ensuring they are set up to enable the team

SKILLS & EXPERIENCE

We’re looking for someone who has extensive relationship management and organisational skills; Not For Profit experience valued however not required.

  • A Bachelor’s Degree in fundraising, corporate partnerships management, communications, business or similar (or equivalent experience)
  • A minimum of 5+ years’ experience developing and implementing effective fundraising/ partnerships programs or in related relationship management roles
  • Fundraising/business development skills with the ability to achieve and exceed financial targets
  • Experience in managing budgets and revenue reporting
  • Highly developed interpersonal skills and a love for networking and relationship management
  • Excellent written and verbal communication skills
  • Excellent presentation and pitch skills
  • Organisation and agile thinking skills including: decision making, problem solving, task prioritisation, strategic and long term planning
  • Experience managing and working with customer and/or fundraising databases
  • Experience dealing with multiple stakeholder groups in different countries desirable

ABOUT YOU

  • Engaging and approachable, you can genuinely build rapport and create authentic connections and relationships
  • Confident, with the ability to ask for financial support from prospective partners and corporates
  • Lead with an entrepreneurial approach, strategic and creative
  • Proactive, motivated self-starter who loves to take initiative
  • Enthusiastic, energetic, personable and adaptable
  • Desire to grow, develop and unleash your leadership potential
  • Act as a true team player and also have the ability to work autonomously
  • Proactive, values-driven, resilient and honest
  • Professionalism in attitude with the ability to perform under pressure and take initiative to meet deadlines
  • Passionate about being part of a global movement of people working together to end world hunger

To apply for the role please email a cover letter and CV to mel.sharpe@thp.org